Helpdesk

When software is purchased, a maintenance contract is entered into. On the basis of this maintenance, updates and new versions of the software are regularly made available and we provide helpdesk support for your software. We work hard to respond to questions and reports immediately, as much as possible. Reports which cannot immediately be fully dealt with are registered in the Serac Issue tracking system, in which you can monitor progress on dealing with the issue. In the context of SAP Business One, our helpdesk has direct access to the SAP helpdesk.