With 125 years of experience, Schaap en Citroen is one of the oldest jewellery houses in the world. The business is nevertheless dynamic and modern, with contemporary jewellery, watches and luxury accessories. Prestigious watch brands such as Rolex, Patek Philippe and Cartier form part of the impressive range. The company is represented nationwide with eight branches in the luxury sector. Serac has hosted the Private Cloud for Schaap en Citroen since 2004, which includes the Magento online store, all ICT management and an in-store checkout solution. Serac has developed a special add-on for Schaap en Citroen for stock registration on the basis of value and carats. The purchasing process has also been specially adapted to the sector using this add-on.
Functions and characteristics of Schaap en Citroen
- Management of master data (customers, products, prices, etc.) only necessary in the SAP Business One database thanks to complete integration with Serac products.
- Private Cloud for SAP Business One, Retail XML, Magento Connector, Crystal Reports and the XML Webserver hosted by Serac.
- ICT management of workspaces in the office and in stores by Serac.
- After sales processing at the checkout (Retail XML) and in SAP Business One.
- Option for sale of insurance when buying selected products.
- Automatic division of collection stock across stores via SAP Business One.
- Purchasing possible in various currencies with SAP Business One.
- Comprehensive CRM module for the registration of customer details and follow up of customer activity at the checkout (Retail XML) and in SAP Business One.
- Printing of price tickets from SAP Business One using Crystal Reports.
- Tax Free Shopping forms can be printed automatically via the link between Global Blue and Retail XML.